Legal

Privacy Policy

Last updated: October 31, 2025

At Aurant ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our media management platform and services.

Information We Collect

Information You Provide

We collect information that you provide directly to us, including:

  • Account Information: Name, email address, password, company name, and business profile details
  • Payment Information: Billing address, payment method details (processed securely through Stripe)
  • Content: Media files, portfolios, projects, client data, and other content you upload or create
  • Communications: Messages, feedback, and support requests

Automatically Collected Information

When you use our services, we automatically collect:

  • Usage Data: Features used, pages visited, time spent, and interaction patterns
  • Device Information: IP address, browser type, operating system, device identifiers
  • Log Data: Access times, error logs, and performance data
  • Cookies: Session data and preferences (see our Cookie Policy)

2. How We Use Your Information

We use the collected information for:

  • Providing, maintaining, and improving our services
  • Processing payments and managing subscriptions
  • Personalizing your experience and recommending features
  • Communicating with you about updates, security, and support
  • Monitoring usage and analyzing trends for service improvement
  • Detecting, preventing, and addressing security issues or fraud
  • Complying with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in these circumstances:

  • Service Providers: Third-party vendors who perform services on our behalf
  • Team Members: With other users in your workspace as configured by your permissions
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly agree to share information

4. Data Storage and Security

Your data is stored on secure servers provided by Amazon Web Services (AWS). We implement industry-standard security measures including:

  • Encryption in transit (TLS/SSL) and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Automated backups and disaster recovery
  • Monitoring and incident response procedures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your data
  • Portability: Receive your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Object: Object to certain data processing activities

To exercise these rights, contact us at support@aurant.io

6. Data Retention

We retain your information for as long as necessary to provide our services. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, accounting, or security purposes.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

8. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our platform. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@aurant.io

Website: www.aurant.io

By using Aurant, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.